FAQ
general
Find answers to downloads, refunds and other general questions.
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Once your checkout is completed and the order is successfully paid you will find a download link on the confirmation page. In addition we will send an email to you right after your purchase.
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Please check your mail service (make sure to look into spam as well). Once you checked out and paid for the product, the delivery is handled automatically. If you still can't find anything, please contact us and have your order confirmation available.
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Digital products are excluded from exchange and return.
PRESETS
Find answers to the most common questions regarding presets.
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On your computer you need Adobe Lightroom Classic.
On mobile devices you need the Lightroom Photo Editor App which is available in the Apple App Store (IOS) or Google Play Store (Android).
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The desktop version of Lightroom on your computer (Adobe Lightroom Classic) requires a monthly paid subscription to Adobe.
The Lightroom Photo Editor App is free of charge and only requires a registration.
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My custom presets have tested on the latest version of both Lightroom Classic and the Lightroom Photo Editor App. I can not guarantee if the presets will work with older versions.
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Yes, my custom presets have been tested extensively and work on both Mac and Windows computers.
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Yes, my custom presets have been tested extensively and work on both - IOS and Android.
Please have a look at the installation tutorial after your purchase - Then you will see immediately how easy it is.
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Please read the Custom Presets Introduction & Instruction Guide after your purchase for all details on how to install and use my custom presets.
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Yes, my custom presets work on both, RAW and JPEG photos. However RAW photos will provide better results as more image information is available.
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That’s a good thing for now! Each photo is individual and the result of different factors like the exposure, saturation, lens, lighting situation, etc.
You can easily adjust exposure and color temperature sliders and switch in between the different custom presets.
Almost every photo needs some tweaking here and there to make it look perfect. Start to trying the different sliders within Lightroom and you are going to understand how the custom presets work.
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Yes, my custom presets and the Lightroom app work on the iPad as well as on the smartphone.
Luts
Find answers to the most common questions regarding LUTs.
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A LUT (Lookup Table) is a mathematical formula that transforms the color of a source image to new parameters in the resulting image. LUTs can be technical, such as transforming one color space to another or for calibrating a monitor, or they can be creative, such as giving your video a specific look or emulating a certain film stock.
My LUTs are designed transform the color grade (look) of your videos after the primary color correction. Since LUTs apply the same color transformation regardless of the source footage, it is important to note that a LUT is not a one-click-and-you're-done solution. If the source shots do not match each other before the LUT, they will still not match after you apply the LUT.
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Please watch my LUT Installation Guide where I explain how to install and use my LUTs in Premiere Pro:
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My cinematic LUTs were designed to work with any camera recording in a Natural / Neutral / Rec.709 profile. If you shoot in a LOG profile, my LUTs have to be applied after the primary color correction.
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My LUTs are for creative color grading and should be applied after the primary color correction. Therefore you should first apply a conversion LUT to your LOG footage or manually color correct it in order to achieve the best results.
Watch my LUT Installation Guide in order to see how my LUTs are properly used:
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No it's not necessary. You can shoot in RAW, do the basic image balance and then apply a look LUT from my pack. The advantage of RAW is to have more flexibility on color correction before/after applying a LUT.
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No, I purposely did not include conversion LUTs in my packs as they are specific to your camera type and picture profile. In most cases you can download conversion LUTs on your camera manufacturer's website for free.
Here are some shortcuts:
Sony: https://pro.sony/en_GB/support-resources/software/00263050
Canon: https://th.canon/en/support/0200280402
Panasonic: https://na.panasonic.com/us/resource-center/v-log-v-709-3d-lut
Other Camera Models:
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Yes, as long as you use a photo editing software that supports 3D LUTs, such as Adobe Photoshop CC, my LUTs are compatible. They are not compatible with Adobe Lightroom.
Because my LUTs are optimised to avoid artifacting on video footage, you may find them to be a bit subtle when applied to photos. In this case, you’ll simply want to dial up the intensity until the desired color grade is reached.
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Yes, my LUTs work on any operating system.
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Every piece of footage is unique in its own way and features different primary colors, contrasts and tone saturations depending on various factors like the time you shot (daylight, cloudy sky, sunset, night time) and the subject you filmed.
I rigorously tested each LUT on as many different cameras, scenes, lighting, and colors as possible so that they work in a wide variety of footage. As soon as you start using my LUTs you will quickly find out which LUT looks the best on which clip.